1. Tell them where the serving line is. They’ll walk there themselves and ask other people going through the line for information or assistance if they need it.
2. Walk with them to the serving line and and tell them each item in the steam table. They will carry their own plate and dish up their own food in the quantities they prefer.
3. Using the sighted guide technique described above, lead them to the serving line, tell them each item in the steam table, and dish up what they want in the quantities requested. Either of you will carry the plate while doing that.
4. Tell them each item in the serving line. They’ll tell you which items they want and the quantity of each. You go dish up the food and serve it to them on the table.

There are many variations to the above, based on the blind customer’s degree of independence and personal preferences. The important thing is that you give them whatever service they need to get the food they want, so they can have a good experience at your restaurant. As a server, that is what you do with everyone anyway. And tell your boss to lose the liability argument, unless he or she relishes having an ADA complaint lodged against your restaurant.

~ North Florida Braille Challenge (Tallahassee): January 20 ~
Register by January 13
~ East Florida Braille Challenge (Orlando): February 2 ~
Register by January 27
~ South Florida Braille Challenge (Ft. Lauderdale): February 24 ~
Register by February 10
~ West Florida Braille Challenge (Tampa): March 2 ~
Register by February 10